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FREE SHIPPING TO NATIONAL TERRITORY
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FAQS

SHIPPING

Do you make international shipments?

Yes, but if your country does not appear in the list, write us an email to hello@comounpezenelagua and we solve it.

When does the order arrive?

Once your product is ready, you will receive an email: Your order has been completed, and 24 / 48h you will receive the product at the address indicated if it is within the Iberian Peninsula or the Balearic Islands and for the rest of international shipments a maximum 7 business days.

How to track my order?

Once your product is ready, you will receive an email: Your order has been completed, and within 24 / 48h you will receive the product at the indicated address if you are within the Iberian Peninsula and for the rest of international shipments a maximum of 7 business days.

BUY

Is there a guide to choose my size?

All the information about the equivalence of sizes is in our size guide.

Changes and returns

Can I change my articles?

Yes. To make an exchange of items or size, you must fill out the form indicating the reason for the exchange - exchanges are subject to availability of stock of the desired item, size, and color. In 24h/48h you will receive an email with the exchange instructions. You can access the exchange section here.

Can I return my bikini?

Of course! You can see how to make a return here.

What is the deadline to make my change or return?

The deadline for any exchange or return is 15 days from the receipt of the product.

What are the refund conditions after returing an item?

Once received the product and verified that it is in perfect condition will proceed to the reimbursement of it, you will receive a notification by mail and within a period of maximum 7 business days you will receive the amount in your account.

PHISICAL SHOPS

Where can I buy a bikini in a physical store?

Our bikinis are available in many shops. You can see them all here.

I have a store and I would like to sell your bikinis, what should I do?

Well, thanks! If you send us an email to hello@comounpezenelagua.com we will be happy to talk with you.

WASHING AND CARE

¿Cuáles son los mejores cuidados para la prenda?
  • Too much chlorine can discolor the tissue.
  • An excess of sunscreens and oils can discolor the tissue.
  • Rinse with water after use in pool and beach.
  • Handwash.
  • Neutral detergent.
  • Dry inside out and don’t expose to the sun light, in order to preserve the original look.
  • Do not iron.
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